Parasol Property Mallorca reviews
A beautiful, very large house with a fantastic view. The check-in and check-out process was digital and well organized. It's a shame that the manager didn't stop by and explain a few things to us. Or just say "hello". I would have expected that from such a luxurious house. Otherwise everything was good.
Response from the owner: Hello there. Thank you so much for taking the time to add a review of Parasol Property Mallorca. I am delighted that you enjoyed the property. In the first Welcome page of the villa information folder I do offer to come along to meet you at the property, or somewhere else if you prefer. I would have been delighted to meet you. Over recent years, most guests prefer to be left to enjoy the privacy of their property and send a whatsapp or email should they require any extra info which I am more than happy to provide. Deighted that you found the check in and check out easy and that, as I would expect, everything was fine in the villa which I had personally checked prior to your arrival. I look forward to welcome you back to Mallorca soon. Jan
We had a fantastic stay in Puerto Pollença, we will definitely come back 🙂
Response from the owner: Gracias Camila Perez
Thank you Jan for your assistance in organising our accommodation in Puerto Pollenca. Can Amalia is a spacious & well equipped apartment in a super location. We really appreciated Jan’s professionalism and efficiency . We will definitely use Parasol Properties on our return visit .Muchas GraciasDeirdre
Response from the owner: Thank you so much for your review. It is much appreciated. I look forward to welcoming you back to Puerto Pollensa soon. Jan
I am Jan's biggest fan - she has been absolutely amazing and has provided a 5-star service to me throughout the past 6-7 years. Firstly, Jan helped to look after my property while I was absent, giving me total peace of mind. Secondly, Jan acted as my real estate agent and successfully sold my property for the best price. I would recommend Parasol Properties to all readers of this review because you would be dealing with a sincerely professional and efficient manager who really knows the property business right across the board. Her advice is intelligent, accurate and can be relied upon. Most of all, Jan shows that she cares about her clients so please don't hesitate to contact her.
Response from the owner: Wow that is my favourite review. Thank you so much for your kind words. Of course it has been a pleasure taking care of your property and I am sad to loose an appreciative owner but hopefully our paths will cross again. The new owners love the property and are enjoying making their mark on it with laminated floors as the first change.
Thanks Jan for organizing our accommodation in Puerto Pollensa. The apartment was fantastic and close to the beach! Also a lovely walk into the town in the evening! It was our first visit and we will be back again and will definitely be in touch. Thanks
Response from the owner: I am delighted that you enjoyed your stay and will be returning to Puerto Pollensa. Thank you so much for taking the time to add a review. It does make a difference to small companies who strive to offer a personal service.
I would recommend anyone to book through Parasol Property in Majorca for your holidays. Ramon apartment in Port Pollenca was spacious, very well equipped and immaculately presented. The communication from Jan prior to and throughout our stay was also fantastic. We would return here and book direct with this company if staying in the area.
Response from the owner: That is very kind. Thank you so much for taking the time to add a review.Reviews are so important to small companies who do their best to offer a first class personal service.
Jan at Parasol Properties was super helpful in the lead up to our holiday in Puerto Pollensa and during our stay if we had any questions. Lovely house in the quieter area behind the Pine Walk very close to the beach. We would definitely recommend booking through them.
Response from the owner: That is very kind of you Jo. Hope to welcome you and the family back to Puerto Pollensa soon..
Response from the owner: Thank you for your kind review Camila. Delighted that your group holiday was a success.
We stayed in this Llenaire apartment in July 2023. The accommodation was clean, tidy and ideal for us. Close to the beach and a short walk to the shops and restaurants.Any queries we had on arrival were answered almost by return and we would have no hesitation in either returning or recommending Parasol Property Mallorca.
Response from the owner: Hi Ian..Thank you so much for taking the time to add a lovely review which is most appreciated by small personal companies like mine..See you next year! Jan
Enjoyed our stay at Tamarells Apt a lot. Ideal position for beach and town. Well equipped. The beach chairs and parasol were very useful. The pool was lovely and never crowded. Lovely huge shower and comfortable bed.
Response from the owner: Hi there. Thank you for your kind review of the popular ground floor Apartment Tamarells.I hope to welcome you back again..
Response from the owner: Thank you so much Per. Look forward to welcoming you back next winter. Glad this year was the best so far.
My family booked a villa in Peurto Pollenca for the month of December 2022. The service provided by Parasol’s agency through Jan and her colleagues was first class. Would definitely book through them again and recommend to friends and family. Excellent communication and response to any questions or maintenance issues. Extremely trustworthy and client focused.
Response from the owner: Thank you so much for taking time to add a review which I am sure will be helpful to potential clients. Naturally I am delighted your family enjoyed their winter stay and our fabulous weather. I look forward to welcoming you back during the summer months.
Stayed at Apartment Ramon for 10 wonderfully relaxing days. The apartment is so well equipped, comfortable and beautifully furnished. The massive terrace overlooking the pool with mountain views is idyllic and only a short stroll to the glorious Puerto Pollensa beach. Very good communication with Jan and would definitely book again.
Response from the owner: Thank you so much for your kind words. I look forward to welcoming you back again. Jan
Apartmento Ramon is excellent. Lovely situation and furnished to a high standard. Wi fi connection is stable and strong. Jan at Parasol properties is very experienced and knowledgable & helped us throughout the booking process and holiday. Jan also arranged reliable airport transfers for us. A great holiday. Many Thanks. Vic & Jeanette Threlfall
Response from the owner: Thank you so much for your kind words. I am delighted that you finally got to enjoy your holiday in Puerto Pollensa. Apartamento Ramon really is rather special! Hope to see you next year!
Fuimos 5 dias, 4 personas, apartamento perfecto, bien ubicado, zona tranquila y perfectamente equipado, (tal cual en las fotos) el trato con Jan excelente, si volvemos por Mallorca repetiremos seguro.
Response from the owner: Muchas gracias. Encantada que todo fui genial. Hasta pronto!
I really like the competent service!!
Response from the owner: Muchas gracias.
You won’t find a more knowledgable, professional or friendly rw estate on the island. Jan is a cut above the rest. Expect an honest opinion and she will rent/sell your property or find u ur dream home … no problem 😊
Response from the owner: Oh thank you so much. I have been delighted to help the clients you sent my way. Thank you so much for your kind words. I do my best to be honest and helpful on this crazy Island.
A good range of properties and and an excellent hassle free comprehensive service, both personable and professional. Adept at sorting the inevitable occasional minor niggles that come with self catering rentals too. Will definitely be on my list for future visits to Mallorca.
Response from the owner: Thank you for your kind words and I look forward to welcoming you back to Puerto Pollensa soon..
Very nice appartment and good communication with the owner!
Response from the owner: Thank you so much. It was a pleasure having you as a guest. I hope you return soon.
Jan was very helpful and provided excellent service sorting out changes to our holiday which was interrupted by covid and other closures at the last two Xmas's. She was very understanding and flexible and assisted us in finally having an excellent visit to PP. We cannot recommend her and her company highly enough. We shall definitely be using her company again.
Response from the owner: Thank you Peter. So pleased that you finally managed to enjoy your long awaited holiday and that it was everything you hoped it would be. Looking forward to being of further assistance. Jan
Jan is a lovely professional who has made my property search and move-in as smooth as can be! She is an expert in the local area, has been living here for a long time and continues to support my move in, even now with suggestions on where to go locally and what to see. Those links and her extensive knowledge has come in handy and we moved in, in July and it is now November! A true expert in her field and her passion for the Island is clear from the first conversation you have with her. Finally, I would not hesitate to recommend that you contact her if you are interested in a property in Mallorca and when it comes time to buy, she'll be the first person that I contact. Thanks Jan! 🙂
Response from the owner: Wow. Thank you so much for your lovely words. It really is much appreciated and I look forward to being of further assistance in the future.. Meanwhile continue to enjoy that fabulous view!
Booked a recent last minute trip to Majorca with Jan. We were tentative about travelling again and found her to be great to deal with finding is the very best property to fit our ideal trip and she was able to give us reassurance around the current Covid situation regarding travel and holidaying in Majorca. She also arranged airport transfers which were ideal. Wouldn’t hesitate to recommend for tailored holidays to suit all needs. Very knowledgeable about Majorca. We had a brilliant holiday after nearly 2 years😊
Response from the owner: Thank you so much for your positive feedback it was a pleasure having you here. I look forward to welcoming you back to Mallorca again soon.
Response from the owner: Thank you for your response.Much appreciated.
We placed a late booking with Parasol Property Mallorca for a holiday villa rental for July/Aug 21. Our decision to book with Parasol was based on their reputation and the flexibity Jan offered during these times of uncertain restrictions etc.Sadly, near our due departure date we had to cancel the booking due to the escalating infection rates and ever changing travel restrictions to and from the UK. However, Jan completely understood our decision and could not have been any more efficient and swift in dealing with our cancellation and refunding all the booking monies to us.This type of customer service means a lot, especially in these very difficult times. You could not go wrong in selecting Parasol as your representative to use for your villa booking. We have visited Majorca for many years now and will definitely use Parasol for future bookings. We wish Jan every luck and success in driving her business forward during these unpredictable and difficult times and look forward to visiting the island again in the future.
Response from the owner: That is very kind of you. Thank you. I so hope you and your family can return to Mallorca soon and I look forward to being of further assistance.
Response from the owner: Gracias Juan. He sido un placer en encontrar un nuevo inquilino para su propiedad en Selva.
Easy access brilliant website.
Response from the owner: Thank you for you kind comments. I am delighted to share exciting news that the website is being improved even further over coming weeks to make the whole experience even more enjoyable.
Response from the owner: Hi Tom, Thank you so much. Look forward to meeting you next summer.
Response from the owner: Muchas gracias Ramon. Un propietario 10!
I have been cooperating with Jan, from Parasol Property, renting out my villa in Mallorca for holidays since 2016 and I can only say good things of her. She is professional, honest and has deep knowledge of the marked gained through decades of working in the sector. As an owner I can totally recommend her!
Response from the owner: Muchas gracias Paco. Es un placer trabajando contigo.
Muy buen servicio
Response from the owner: Muchas gracias Rosa.
Great help
Response from the owner: Thank you Stephen Taylor.
Response from the owner: Thank you Nathan.
Wonderful stay in Villa Vora, Puerto Pollensa in May 2019. We arrived late at night and were really surprised by the welcome pack, had everything we needed and more, outstanding! We had a few niggles on first day (no wifi, toaster not working) called the office to report and within an hour a lovely lady came with new toaster, called the wifi company etc and everything was resolved quickly and efficiently. Would have no hesitation in using Jan and Parasol again, big thanks to all.
Response from the owner: Thank you so much for your kind review. Hope to welcome you back again soon. Jan
Our experience with Jan and Parasol Property has been nothing short of outstanding. Jan always provides the necessary information and guidance through every type of situation, and is always quick to respond every time we have a question or concern. The level of professionalism and customer service Jan provides is very high --much more so than some of the other property management companies we've experienced in Mallorca. We'd happily recommend Jan and Parasol Property to anyone needing property management services and we look forward to continuing renting from this Jan in the future.
Response from the owner: Wow. That has made my weekend. Thank you for your lovely comments and I have to say it has been a pleasure. Look forward to being of further assistance in the future. Jan
WE have booked our holidays with Jan and Parasol Properties for many years and are extremely happy with the service she provides. Hotel bookings and transfers are organised promptly and efficiently and the whole process is completely stress free. I have known Jan since my children were small and have always felt reassured that she is resident in Mallorca and can provide any help during our stay that may be required. Highly recommended.
Response from the owner: Aaah Linda how sweet. Amazing that your children now travel to PP alone too. With Parasol of course. Always a pleasure to book your holidays. Thank you for your continued support.
We have booked our annual holiday to Puerto Pollensa through Parasol Property Mallorca for a number of years. Jan provides an efficient, reliable service and arranges the hotel booking and airport transfers on our behalf, all at competitive rates. Jan is quick to respond to email enquiries and it is always reassuring to know that she is available to assist us should we have any issues whilst on holiday. Highly recommended.
Response from the owner: Always happy to arrange your holidays and that of your Mother and Sister..one of my clients from the first year that I set up the co..greatly appreciate your loyalty. Thank you.
We were so fortunate to come across Parasol Properties and Jan 4 years ago during our search for a property to buy. We were frustrated by our search for a house and the time wasted by many local agents who took us to see clearly unsuitable properties. Jan understood our requirements perfectly and checked out several properties we were wondering about. She was able to narrow down our search for us and found us a house which was exactly what we were hoping to find and of which we are now very happy owners.Jan has helped us in many ways since then, including using her language skills, persistence and superb knowledge of the way things work here in Mallorca to sort out issues with internet providers, utilities providers, and the local Ajuntement. It is always extremely reassuring to know she's on hand when we're in the UK and that she'll keep an eye on the place and deal with anything that should arise with efficiency and great care.We are also delighted with the pool service which Parasol Properties provide. Fabian keeps our pool in top notch condition and always sparkling clean. If friends or family are staying they comment on what a lovely person he is and how they enjoy his cheery singing while he works!So a very definite 5 stars Jan and Fabian !
Response from the owner: That is the first time I have heard someone compliment Fabian singing! Haha. It was a pleasure helping you witb your search and its fantastic taking care of your house in your absense. A real gem of a property! Thank you for your kind words.
Parasol Properties have made a huge difference to our enjoyment of our Holiday Property in Port de Soller, no hassle in organising cleaning, gardening, window cleaning, pool maintence and everything else that goes with having a home abroad and all this at a very reasonable price. The family can now relax and enjoy their stay when in Mallorca.
Response from the owner: So glad that you are now enjoying your stunning holiday home stress free. Its a pleasure assisting your family.
I have used Parasol property Mallorca for nearly two years, and have been extremely satisfied with their service.Jan Dexter, provides an outstanding service of customer care, whether you have a one bedroom apartment or a six bedroom villa.If you rent your property she can manage everything for you, from cleaners to airport transfers, or if you just want the peace of mind of knowing your property is safe and cared for until your return Parasol Property will do that too. Five star service all the way!!
Response from the owner: Wow. Thank you so much for yiur kind words Paul.
Jan at Parasol Property has been arranging our holidays in Puerto Pollensa for many years now and just sorts everything out for us from booking the apartment, car hire, taxi transfers etc which makes life much easier for us. She always responds to our emails very swiftly and efficiently and is a pleasure to deal with. We have been going to PP for over 30 years, it's such a great place and it's nice to have someone over there that can help our holiday be stress free. Ian & Siobhan Appleyard
Response from the owner: Thank you for your very kind words. Its always a pleasure. Here's to the next 30 years!
Response from the owner: Thank you for your kind valoration. Jan
